Effective Date: 09/03/2026
Website: www.paluto.in

1. Introduction

Welcome to Paluto.

Paluto is a hyperlocal real estate classified platform that allows users to post, browse, and discover properties for sale or rent. The platform connects buyers and sellers but does not participate in property transactions.

By accessing or using the Paluto website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with these terms, please discontinue use of the platform.

2. Eligibility

To use Paluto:

You must be at least 18 years old.
You must provide accurate and truthful information during registration or listing creation.
You are responsible for maintaining the confidentiality of your account credentials.

Paluto reserves the right to suspend or terminate accounts that provide false information.

3. User Accounts

Users may create an account to post listings and manage their properties.

By creating an account, you agree that:

Your account information is accurate and up to date.
You are responsible for activities performed under your account.
You will not share login credentials with others.

Paluto may suspend accounts involved in suspicious, fraudulent, or abusive activity.

4. Listing Responsibilities

When posting a property listing on Paluto, users must ensure that:

Property information is accurate and truthful.
You have legal rights or authorization to list the property.
Images, videos, and descriptions belong to you or are used with permission.
Listings do not contain misleading, illegal, or inappropriate content.

Paluto reserves the right to review, edit, reject, or remove listings that violate platform policies.

5. Prohibited Activities

Users must not:

Post fake or duplicate listings
Upload stolen or misleading images
Promote illegal property sales
Attempt to disrupt or hack the platform
Use automated bots or scraping tools
Misuse other users’ contact information

Violation of these rules may result in listing removal, account suspension, or permanent ban.

6. Featured Listings & Paid Services

Paluto may offer paid promotional services including:

Featured Listings
Listing visibility upgrades

By purchasing paid services:

Users agree to the applicable pricing and payment terms.
Payments must be made through approved payment methods.
Charges may change at any time.
Paid services are generally non-refundable unless stated otherwise.

7. Platform Role (No Brokerage)

Paluto acts only as a classified listing platform.

The platform:

Does not own any listed properties.
Does not act as a real estate broker or agent.
Does not participate in negotiations or transactions.
Does not guarantee property availability or authenticity.

All dealings between buyers and sellers occur independently.

8. Useful Information & Safety Guidelines

Please read the following points carefully before contacting a seller or making any transaction.

All listings are created by sellers or owners. Information is provided by them.
Paluto does not guarantee the accuracy of listing details. Users must verify information independently.
We are not responsible for scams, fraud, or misleading listings.
Paluto never calls users to ask for advance payment, booking fees, or deposits.
Do not send money in advance without meeting the seller or verifying the property.
Always check ownership documents and seller identity before finalizing any deal.
Do not share personal information, bank details, or OTP with unknown users.
The platform only connects buyers and sellers and is not involved in transactions.
Report suspicious listings or users through the report option or by contacting support.

By using this platform, you agree that all dealings are conducted at your own responsibility.

9. User Content Responsibility

Users are solely responsible for the content they post on the platform, including:

Property descriptions
Images and videos
Pricing information
Contact details

By posting content on Paluto, you confirm that:

The content is accurate and lawful.
You have the right to publish it.
It does not violate third-party rights.

Paluto may remove any content that violates platform rules.

10. Fraud Prevention & Reporting

Users are encouraged to exercise caution when interacting with unknown parties.

If you encounter:

Fake listings
Fraudulent activity
Suspicious payment requests

You should immediately report the listing or contact Paluto support.

Paluto may investigate reported activity and may remove listings or suspend accounts involved in fraudulent behavior.

11. Right to Modify or Remove Content

Paluto reserves the right to:

Edit, remove, or reject listings
Restrict access to certain features
Suspend or terminate user accounts
Remove content violating policies or laws

These actions may be taken without prior notice when necessary.

12. Intellectual Property

All website content including:

Logo
Design
Layout
Platform software
Text and graphics

is the property of Paluto and may not be copied or used without written permission.

13. Limitation of Liability

Paluto shall not be liable for:

Losses resulting from transactions between users
Incorrect or misleading listing information
Website downtime or technical issues
Unauthorized user activities beyond reasonable control

Use of the platform is at the user's own risk.

14. User Indemnification

By using the platform, users agree to indemnify and hold Paluto harmless from any claims, damages, liabilities, or legal disputes arising from:

User-generated content
Property listings
Transactions between users
Violation of laws or third-party rights

15. Changes to Terms

Paluto reserves the right to update these Terms & Conditions at any time.

Updated terms will be posted on this page. Continued use of the platform constitutes acceptance of the updated terms.

16. Governing Law

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising from the use of this platform shall be subject to the jurisdiction of the courts in Uttarakhand, India.

17. Contact Information

For questions regarding these Terms & Conditions:

Paluto Support Team
Email: support@paluto.in